Policies
Welcome to Moonlight Martini!
Find Out Why Shoppers Keep Coming Back!
*THANK YOU FOR SUPPORTING MY SMALL BUSINESS*
My Story:
I have been selling vintage clothing jewelry and more for well over 40 years and counting!
I previously owned a very large vintage clothing and jewelry shop for over 18 years in the 80's-90's.
It was the number one vintage shop in my state and also the largest in the state.
Over the years, I have also sold on many venues.
I am proud to say that many pieces of my vintage jewelry have ended up in movies, on TV series, plays and more.
On one platform, I sold over 6,880 orders and maintained a 5 star seller rating.
Our Stock:
We hand pick ALL of our stock.
All items have been well cared for, thoroughly inspected and carefully stored in a smoke and pet free environment.
PLEASE READ AND VIEW ALL PHOTOS BEFORE PURCHASING.
Please read all detailed descriptions carefully and in their entirety.
Pay close attention to measurements and be sure clothing and jewelry will fit you.
If you need a clarification of a description or additional photos, feel free to drop us a line and we will get right back to you.
Any imperfections or wear will be mentioned in item descriptions and highlighted in the photos, including dimensions, and other pertinent info.
Some photos have been enlarged to show details, as most people now shop from their cell phones.
Not all computer monitors will show the same exact colors. That is an impossibility.
Clothing will most likely arrive to you wrinkled. Sorry, we do not press our clothing.
With multiple clothing orders we will always try to fit as much as possible in one box.
*ALL SALES ARE FINAL *
WE DO NOT ACCEPT RETURNS OR ISSUE PARTIAL REFUNDS.
TRUE VINTAGE JEWELRY AND BAKELITE:
All our jewelry is true vintage jewelry unless stated otherwise in the descriptions. We do carry a large variety of eras to satisfy different tastes and needs.
Non vintage items will state "not vintage" or "not too old, but not brand new either" in the descriptions.
All our bakelite is guaranteed genuine and all our pieces are tested.
All our clip earrings tension is tested.
PLACING YOUR ORDER AND PAYMENT:
*SORRY, WE DO NOT SHIP INTERNATIONALLY.
PayPal is our payment processor.
If you have ANY problems placing your order, please drop us a line and let us know right away:
You can use any credit card with Paypal without opening an account. We ship to CONFIRMED Paypal addresses only. A confirmed address is the same address as your billable credit card address. If you purchased an item as a gift, it must be shipped to your address. We can not ship to an alternative address. This is Paypal's policy for seller protection.
If your address has changed, please update it with Paypal BEFORE you place your order with us.
*Please follow through with payment after placing your order.
We also accept US Postal Money Orders. (no others)
*Please be sure your email address is correct. If it is not correct, we will not be able to send your tracking number for your order.
All Connecticut residents must pay sales tax.
*Double check your address for errors and please be sure to include all mailing information, like an apartment or street number etc. to avoid any shipping delays. If your order is returned due to lack of information or your address has errors, we will notify you as soon as we receive it back and you will need to re-pay the postage to ship it back to you.
SHIPPING:
*FREE SHIPPING ON ALL ORDERS $150.00 AND OVER*
*All other orders pay a flat rate of only $9.95 and for ANY size order.
When the post office ever drops their insane prices, we will surely lower our shipping rates as well.
*We usually ship within 2 days of receiving payment. We do not ship on Saturdays or Sundays.
The order arrival time depends on your zip code and the speediness of postal branches..
Weather and other problems can sometimes play a key factor in delays. Please be sure to allow enough time for your package to arrive, especially if it is a gift.
We do not offer overnight shipping.
*All orders $150.00 and over must be signed for and requires a signature confirmation which we will add to your order at OUR expense.
TRACKING:
Tracking your package is easy!
We will email you the tracking number after we ship.
You can watch your order's tracking in two ways:
- Through the USPS website by typing in your tracking number at www.usps.com
- Or through your Paypal transaction.
IN CASE OF POSTAL LOSS, DAMAGE OR THEFT:
In the very rare case if damage should occur, please be sure to keep ALL original packaging in case they need to see it in person at your local branch.
All packages are insured through the USPS. We can not be held responsible for thefts from your property (porch pirates) or building.
For loss, theft or damage, you may file a case with the US Post Office online at www.usps.com
We cannot be held responsible for postal incompetence.
If you need photos of the postal receipt or other package details, we will be more than happy to help you and share that information with you.
EMAIL INQUIRIES:
Emails are answered SEVEN days a week up to 10:00 PM EST ASAP (Eastern Standard Time)
After 10:00pm, we will get back to you the next day ASAP.
The only exception of a delay would be when our shop is on vacation or during the holidays.
*Sorry, the following email inquiries will not be answered:
- International shipping inquiries.
- Price reductions or quantity discounts.
- Inquiries offering to buy items.
- Appraisal or identification of items.
YOUR PRIVACY IS OUR PRIORITY!
We NEVER share your information with third parties.
However, if you would like to hear from us once a month, sign up for our Moonlight Martini Monthly email!
It will contain our fab pics of the month, vintage jewelry and clothing tips and sometimes a fun fact on just about anything under the sun.
Moonlight Martini says...
Come Back Soon and Stay Hip!