Policies
Welcome to Moonlight Martini!
*FREE SHIPPING ON ALL ORDERS $100.00 AND OVER*
It's smart to bundle your items to receive free shipping.
*All other orders pay a flat rate of only $5.00 for any size order until Sept 1st. Tracking and insurance is included.*
My Story:
I have been selling vintage for well over 30 years and counting!
I previously owned a very large vintage clothing and jewelry shop for over 18 years many moons ago. It was the number one vintage shop in my state and also the largest in the state.
Over the years, I have also sold on many venues.
I am proud to say that many pieces of my vintage jewelry have ended up in movies, on TV series, plays and more.
When I sold on Etsy, I made over 6,880 past sales and maintained a 5 star seller rating.
Our Stock:
We hand pick ALL of our stock. All items have been well cared for, thoroughly inspected and carefully stored in a smoke and pet free environment.
PLEASE READ AND VIEW ALL PHOTOS BEFORE PURCHASING.
Please read all detailed descriptions carefully and in their entirety.
Pay close attention to measurements and be sure clothing and jewelry will fit you.
Any imperfections or wear will be mentioned in descriptions and highlighted in the photos, including dimensions, and other pertinent info.
Some of our jewelry has never been worn! Vintage jewelry was made MANY moons ago. Naturally we can not guarantee their longevity. Always wear vintage jewelry with extra care!
If you need a clarification of a description or additional photos, feel free to drop us a line and we will get right back to you.
If a color differs from what your computer monitor shows, if it doesn't fit you, or the package is delayed in shipping or lost due to the USPS post office, we cannot be held responsible. All claims of loss or damage can be filed online with the USPS.
WE DO NOT SHIP INTERNATIONALLY.
*ALL SALES ARE FINAL. WE DO NOT ACCEPT RETURNS OR ISSUE PARTIAL REFUNDS. *
TRUE VINTAGE JEWELRY AND TESTING BAKELITE:
All our jewelry is true vintage jewelry unless stated otherwise in the descriptions. Non vintage items will state "not vintage" in the description .
All our bakelite is guaranteed genuine and all pieces are tested.
PLACING YOUR ORDER AND PAYMENT:
PayPal is the ONLY online payment method we accept.
We also accept US Postal Money Orders. (no others)
You can use any credit card with Paypal without opening an account with them. We ship to CONFIRMED PayPal addresses only. A confirmed
address is the same address as your billable credit card address. If you purchased an item as a gift, it will have to be mailed to your address. We can not ship to an alternative address. This is Paypal's policy for seller protection.
If your address has changed, please update it with PayPal BEFORE you place your order with us. *Please follow through with payment after placing your order.
*OR PLEASE EMPTY YOUR CART IF YOU ARE NOT READY TO PLACE YOUR ORDER.*Shopping carts will auto empty after two days of non payment.*
All Connecticut residents must pay sales tax.
*Double check your address for errors and please be sure to include all mailing information, like an apartment or street number etc... to avoid any shipping delays.
If your order is returned to us for lack of information or your address has errors, we will notify you as soon as we receive it back and you will need to re-pay the postage to ship it back out to you. Sorry, Fair is fair.
We do not ship on Saturdays or Sundays.
OR if the post office is closed.
Your order arrival time depends on your zip code zone and the speediness of postal branches. Please be sure to allow extra time for your package to arrive.
Sorry we do not offer overnight shipping.
TRACKING:
Tracking your package is very convenient. We will send your your tracking number after we ship your order. Tracking can be seen in two ways:
Through the USPS website by typing in your tracking number at www.usps.com Or through PayPal transaction.
IN CASE OF POSTAL LOSS, DAMAGE OR THEFT:
In the very rare case if damage occurs, please be sure to keep ALL original packaging in case they need to see it in person at your local branch. All packages are insured through the USPS. We can not be held responsible for thefts from your property (porch pirates) or building. For any theft or damage, you will have to can file a case online at www.usps.com If
you need photos of the postal receipt or other package details, we will be more than happy to email that information to you. Just let us know.
Emails are answered SEVEN days a week up to 10:00 PM EST ASAP (Eastern Standard Time) After 10:00pm, we will get back to you the next day ASAP.
The only exception is when our shop is on vacation or during the holidays.
*Sorry, the following email inquiries will not be answered:
International shipping inquiries.
Price reductions or quantity discounts.
Inquiries offering to buy items.
Appraisal or identification of items.
YOUR PRIVACY IS OUR PRIORITY
We never share any of your information with any third parties. EVER!
As Always...
Come Back Soon and Stay Hip!
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